14-Day Easy Return Policy
We want you to be completely satisfied with your purchase. If you're not, we're here to help.
Eligibility Window
You have 14 days from the date of delivery to request a return for eligible items.
Item Condition
Products must be returned in their original condition: unused, unworn, with all tags and original packaging intact.
Initiate a Return
Log in to your account, go to 'My Orders', select the order, and click the 'Request Return' button.
Non-Returnable Items
Certain items like digital downloads, software, and personal care products are not eligible for return.
Pack Your Item
Securely pack the item in its original box or a suitable alternative to prevent damage during transit.
Shipping the Return
You will be provided with a return shipping label. Please affix it to the package and drop it off at the designated courier.
Inspection Process
Once we receive your return, our team will inspect the item to ensure it meets our policy requirements. This may take 2-3 business days.
Refund Processing
Upon successful inspection, your refund will be processed to your original payment method within 5-7 business days.
Exchanges
We do not offer direct exchanges. Please initiate a return for the original item and place a new order for the desired product.
Contact Support
If you have any questions or issues with your return, please do not hesitate to contact our customer support team.